You are here: Home » Privacy Policy

NCVI PRIVACY POLICY

Last Updated/Effective Date: June 9th 2025
Introduction and Overview
Jiangsu Xinbei Electric Co., Ltd. and its affiliates and subsidiaries.
For NCVI customers, this Privacy Policy ( "Policy" ) explains how your personal information is collected, used, shared, processed, and protected when you access this website, located at ncvi.co (the "Site" ), our mobile application (the "App" ), social media pages, or other platforms that link to this Privacy Notice (collectively, the “Site”) (collectively, the "Services" ) as well as the rights and choices you have associated with that information. The Policy also describes your rights regarding your data and explains how you can contact us to learn more about our data practices or to exercise your rights.
In this Policy, the terms “NCVI,” “Company,” “we,” “us,” and “our” refer to Jiangsu Xinbei Electric Co., Ltd.
Please read our Terms and Conditions and this Policy before accessing or using our Services. If you cannot agree with this Policy or the Terms and Conditions, please do not access or use our Services.
Policy Modification: NCVI may change this Policy from time to time, to reflect how we process your data, and if we make changes, we will revise the effective date or last modified date at the top of this Policy. Suppose we make changes that materially affect your privacy rights. In that case, we will attempt to provide advanced notice (including via real- or near-real-time disclosures) or otherwise via the Site, or by some other means of contact, so that you have a reasonable opportunity to review the changes before you continue to use the Site or the Services.
If you do not agree with the modified Policy, please stop using the Services.

1、Personal Information We Collect

We may collect a range of Personal Information. “Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you.

The types of Personal Information we collect may include:
 
  • Contact Information– If you submit an inquiry, register for an account, or provide information on our Site, we may collect your contact information. This may include your name, address, email address, demographic information, and phone number.
  • Customer Records– To provide relevant information, we may collect information related to the stage of your pregnancy and/or the age of your children.
  • Commercial information- includes information about purchases, subscriptions, products, and services you have shown interest in, payment processing information, and other commercial information.
  • Location Data– While navigating our Site, your mobile device or browser may share your location data through WiFi and GPS. We will collect this information based on your phone and browser settings.
  • Usage Information– When you use our Site, our servers may automatically record information, Siteluding your Internet Protocol address (IP Address), browser type, referring URLs (e.g., the Site you visited before coming to our Site), domain namSitessociated with your internet serviSiterovider, and other information relating to your interaction with the Site.
  • Professional or Employment-related Information– WSitell sometimes provides professional discounts. In such scenarios, we may collect your occupation to verify such information before giving the discount.
  • Communication Information– We may collect the contents of your communications with Emaiviahat functionality, social media, telephone, or otherwise, as well as inferences we may make from other personal information we collect. Where permitted by applicable law, we may collect and maintain records of calls and chats with our agents, representatives, or employees via message, chat, post, or similar functionality.
  • Inferences are drawn from the information we collect to create a profile about you reflecting your preferences.
 
 

2、How We Collect Your Personal Information



  • We may collect your personal information directly from you. For instance, this can happen if you choose to contact us or if you request or purchase products, services, or information from us.
  • We may also collect personal information from third parties. This includes working with business partners, subcontractors, advertising networks, analytics providers, and search information providers, who may share your personal information with us.
 
  • Additionally, we and our service providers may use online tracking technologies.such as cookies, pixels, web beacons, and local storage, to gather information about your usage and browsing behavior on our site. We process the information collected through these technologies, which may include or be combined with personal information, to enhance specific features of the site, improve your experience through personalization, and gain insights into the features of the site that are of most interest to you and other users.
 
 

3. Cookies and Other Tracking Technologies

We collect and process information obtained through various technologies, which may include or be combined with Personal Information. This helps us operate certain site features, enhance your experience through personalization, and understand which Site features you and other users find most interesting.

Cookies:We gather specific data from cookies, which are small data stored directly on your computer or mobile device. Cookies enable us to collect information such as your browser type, time spent on the Site, pages visited, referring URLs, language preferences, and other aggregated traffic data. We use this data for security purposes, to facilitate navigation, display information more effectively, collect statistical data, personalize your experience on the Site, and recognize your computer to assist with using the Site. Additionally, we analyze statistical data about Site usage to continuously improve design and functionality, understand user behavior, and resolve inquiries.

Pixel Tags and Other Similar Technologies: We also collect data from pixel tags (web beacons and clear GIFs). These technologies help us track user actions on the Site, measure our marketing campaigns' success, and compile Site usage statistics.

Online Behavioral Advertising: We collaborate with third parties and service providers to offer interest-based advertising services. These services may deliver ads on our behalf, tailored based on predictions about your interests generated from your visits to our Site and other websites over time. The information collected may be linked to your Personal Information. These advertisements may appear on our Site and other websites and be emailed to you.
 
We use Google Ads to serve ads across various websites. Google uses Cookies to collect data about your visits to the Site to generate targeted advertisements to you on other websites that you visit. To opt-out of this type of advertising by Google, to customize your ad preferences, or to limit Google’s collection or use of such data, visit Google’s Safety Center and Google’s Ad Settings and follow Google’s personalized ad opt-out instructions. Opting out will not affect your use of the Site.

To change your preferences with respect to certain online ads or to obtain more information about ad networks and online behavioral advertising, visit National Advertising Initiative Consumer opt-out page or the Digital Advertising Alliance Self-Regulatory Program. Changing your settings with individual browsers or ad networks will not necessarily carry over to other browsers or ad networks. As a result, depending on the opt-outs you request, you may still see our ads. Opting-out of targeted advertising does not opt you out of all ads, just those targeted to you.

Through Analytics We use analytics services, including Google Analytics, to assist us with analyzing our website traffic through cookies and similar technologies. To learn more about how Google uses data, visit Google’s Privacy Policy and Google’s page on “How Google uses data when you use our partners’ sites or apps.” You may download the Google Analytics Opt-out Browser Add-on for each web browser you use, but this does not prevent the use of other analytics tools. To learn more about Google Analytics cookies, visit Google Analytics Cookie Usage on Websites.

Refusing cookies and similar technologies. Most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of the Site may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings.

We may permit certain third parties to enable cookies or other methods which gather information regarding your use of the Site and may combine the information in these cookies with any Personal Information about you that they may have. The use of such tracking information by a third party depends on the privacy notice of that third party. We do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time. To learn more about how DNT works, please visit https://fpf.org/.

 
 

4. How We Use Personal Information

To the extent permitted by applicable law, we may use Personal Information for the following purposes:
 
  • Operating the Site and fulfilling customer requests, completing purchases, and providing support for our business functions.
  • Protecting against criminal activities, claims, and other liabilities.
  • Supporting and personalizing the Site and our advertising efforts.
  • Ensuring the security and integrity of the Site.
  • Meeting our contractual obligations.
  • Complying with applicable legal or regulatory requirements, as well as our internal policies.
  • Any other lawful purpose for which the Personal Information is collected, as necessary.
 
 

5. Disclosure of Personal Information

We may disclose your personal information under the following circumstances:
 
  • Among Our Affiliates and Subsidiaries: We may share personal information within the NCVI family of companies for business and marketing purposes, including providing information about products and services we believe may interest you.
 
  • To Service Providers: When we engage a service provider to help operate our site or our business, we may grant them access to personal information as necessary to perform their services for NCVI. This may include service providers who operate our site, send communications on our behalf, or manage our promotions.
 
  • For Legal Obligations or Safety Reasons: We may disclose personal information if we have a good faith belief that it is reasonably necessary to:
  1. Satisfy or comply with legal requirements, regulations, legal processes, or enforceable governmental requests.
  2. Enforce or investigate potential violations of our Terms of Use.
  3. Detect, prevent, or respond to fraud, security issues, or technical concerns.
  4. Support auditing and compliance functions.
  5. Protect the rights, property, or safety of NCVI, our users, or the public from harm.
 
  • In the Event of a Merger or Sale: If we are involved in a merger, acquisition, or any transfer or sale of some or all of our business—whether as a going concern or as part of bankruptcy or liquidation—your personal information will be transferred along with the company. Where legally required, we will provide you with prior notice and an opportunity to object to this transfer if you have a legal right to do so.
 
 

6. Duration of Personal Information Retention

We will retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Notice, or for any longer period required by law. If you are a California resident, please refer to the section below titled "Notice to California Residents" for more information on how long we keep your Personal Information.
 
 

7. How We Protect Your Personal Information

We make every effort to protect the confidentiality and security of the personal information we handle. Despite our commitment to storing personal information in a secure environment, we cannot guarantee its complete safety during transmission or while it is stored in our systems. Additionally, while we strive to maintain the integrity and security of personal information, we cannot assure you that our security measures will prevent unauthorized access by third parties, such as hackers.
 
 

8. Your Choices and Controls

Depending on your location, you may have the following rights regarding your personal information:
 
  • Access: You may have the right to know what personal information we have collected about you and access that data.
 
  • Data Portability: You may have the right to receive a copy of your information in a format that is easily transferable and usable.
 
  • Deletion: You may have the right to request the deletion of your personal information that we have collected, with certain exceptions.
 
  • Correction: You may have the right to correct any inaccuracies in your personal information.
 
  • Opt-Out of Specific Processing: You may have the right to opt out of the processing of your information for specific purposes, including:
- (i) targeted advertising,
- (ii) the sale of your personal information, or
- (iii) profiling that leads to decisions with legal or significant effects impacting you.
 
To exercise any of these rights available, see Section 12 below.
 
To opt out of marketing emails, please contact us at hlm@xenbea.com or follow the instructions provided in the email or text. Even if you unsubscribe from certain communications, we may still need to reach out to you with important transactional or administrative information as permitted by law. Additionally, if you withdraw your consent or object to the processing of your personal information, or if you choose not to provide certain personal information, we may be unable to offer some or all of our services.
 
 

9. International Use of the Site

This site is hosted in the United States. Additionally, we may process your personal information in the United States and China for the purposes outlined in this notice. Please note that by providing your personal information, it is being transferred to, stored, collected, or processed in the United States and China, where our data centers and servers are located and where we operate.
 
 

10. Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 16. If we discover that we have collected personal information from a child, we will take immediate steps to delete that information. If you are a parent or legal guardian and believe that your child has provided us with their personal information, please email us at support@ncvi.co or contact us using the information provided in Section 13.
 
 

11. Links to Third-Party Websites

We are not responsible for the practices of any websites or services linked to or from our Site, including the information or content found on those sites. We encourage you to research and ask questions before sharing any Personal Information with third parties, as the privacy policies of those third parties will govern any information you provide.
 
 

12. Notice to California Residents

This section applies to our collection and use of Personal Information for residents of California, in accordance with the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act (CPRA). "Personal Information" is defined as outlined in the CCPA.
 
In this section, we will cover: (1) the categories of Personal Information we collect and disclose, (2) your privacy rights under the CCPA, and (3) how to exercise those rights.
 
Personal Information Collected in the Last 12 Months
 
We will provide the following information regarding the Personal Information we have collected in the 12 months prior to the effective date of this Privacy Policy:

Sources of Personal Information

We collect Personal Information from the following sources: (i) directly from you; (ii) automatically through tracking technologies; and (iii) third parties.

Use of Personal Information

We use Personal Information for business and commercial purposes as described in Section 3 above.

Disclosure of Personal Information

The categories of third parties to whom we disclose Personal Information for business or commercial purposes, or with whom we sell or share Personal Information, are summarized in the chart below. We do not knowingly sell or share the Personal Information of individuals under the age of 16.
 
Categories of CA Personal Information We Collect Types of Third Parties to Whom We Disclose Personal Information for Business or Commercial Purposes Categories of Third Parties to Whom We May Sell or Share Personal Information
Identifiers ·Affiliates and subsidiaries

· Service providers

· For legal, security, and safety purposes
Companies that use cookies and other online tracking technologies.
Personal information, as defined by California's customer records law. · Affiliates and subsidiaries

· Service providers

· For legal, security, and safety purposes
Not sold or shared.
Commercial Information · Affiliates and subsidiaries

· Service providers

· For legal, security, and safety purposes
Not sold or shared.
Internet or other similar network activity · Affiliates and subsidiaries

· Service providers

· For legal, security, and safety purposes
Companies that operate cookies and other online tracking technologies
Geolocation data · Affiliates and subsidiaries

· Service providers

· For legal, security, and safety purposes
Companies that operate cookies and other online tracking technologies
Inferences drawn from other personal information · Affiliates and subsidiaries

· Service providers

· For legal, security, and safety purposes
Companies that operate cookies and other online tracking technologies
Professional or employment-related information · Affiliates and subsidiaries

· Service providers

· For legal, security, and safety purposes
Not sold or shared.
 
 
We will retain each category of your personal information for as long as necessary to fulfill the purposes outlined in Section 3, unless applicable laws require otherwise. The criteria we will use to determine the retention period for your personal information include the following:

- Whether we need your personal information to provide you with the products or services you have requested.
- Whether we continue to have an ongoing relationship with you.
- Whether you have requested information, products, or services from us.
- Whether we have a legal right or obligation to retain your information.
- Whether we have a responsibility to a third party that involves your information.
- Whether our retention or recordkeeping policies and obligations require us to keep your information.
- Whether we have an interest in providing you with information about our products or services.
- Whether there is another business purpose for retaining your information.

This approach ensures that your personal information is kept only as long as necessary.
 
Subject to certain exceptions, if you are a resident of California, you may have the following rights:
 
Privacy Right Description
Notice The right to be notified of what categories of Personal Information will be collected at or before the point of collection and the purposes for which they will be used and shared.
Access You have the right to know what Personal Information we have collected about you. This includes:
(a) The categories of Personal Information we have collected;
(b) the sources from which we obtained this Personal Information;
(c) the business or commercial reasons for collecting, selling, or sharing your Personal Information;
(d) the categories of third parties to whom we disclose your Personal Information; and
(e) The specific pieces of Personal Information we have collected about you.
Data Portability The right to receive a copy of your Personal Information in a portable and readily usable format.
Deletion The right to have your Personal Information deleted.
Correction The right to have any incorrect Personal Information corrected.
To Opt Out of Sales or Sharing of Personal Information To the extent we sell or share your Personal Information, you can opt out of such sale or sharing by clicking here. You can also click the “Do Not Sell or Share My Personal Information” link at the bottom of the Site to learn more about exercising this right.

You may also opt out by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC). We honor Opt-Out Preference Signals, including GPC. If you choose to use an Opt-Out Preference Signal, you must turn it on for each supported browser or browser extension you use.
Limit Use of Sensitive Personal Information We do not use or disclose Sensitive Personal Information other than to provide our service. However, if we used or disclosed Sensitive Personal Information for other purposes, you would have the right to limit certain uses of Sensitive Personal Information.

Only you or an authorized agent that you authorize to act on your behalf may make a request related to your Personal Information. You may also make a request on behalf of your minor child.

You may only make a request for access or data portability twice within a 12-month period. The request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Other California Privacy Rights. Under California Civil Code Section 1798.83, individual customers who reside in California and who have an existing business relationship with us may request information about our disclosure of certain categories of personal information to third parties for direct marketing purposes. To make such a request, please contact us using the information in the Contact Us section below. Please be aware that not all information sharing is covered by these California privacy rights requirements, and only information on covered sharing will be included in our response. This request may be made no more than once per calendar year.

 
 

13. Exercising Your Privacy Rights

We want to assure you that exercising the rights outlined in this Privacy Notice will not lead to any discrimination against you. This means we will not deny you goods or services, offer you different prices or rates, or provide a different level or quality of goods or services based on your request.

To exercise any privacy rights granted to you by applicable data protection laws, please submit your request using one of the following methods:

Email: support@ncvi.co

Verification: Before we can address your request, we need to verify your identity. If we cannot initially verify your identity, we may ask for additional information to complete the verification process. Any personal information you provide during this request will only be used to confirm your identity. If you are an authorized agent making a request on behalf of a California consumer, we will also need to verify your identity. This may require proof of written authorization or evidence of a power of attorney.

We aim to respond to requests within the timeframe required by applicable law. If we need more time, we will inform you in writing of the reason for the delay and the extended timeframe.

We do not charge a fee to process or respond to your request unless the request is excessive, repetitive, or manifestly unfounded. If we determine that a fee is warranted, we will explain the reason for the fee and provide a cost estimate before completing your request.

Please note that we cannot respond to your request or provide any personal information unless we can verify your identity and confirm that the personal information pertains to you. Submitting a verifiable consumer request does not require you to create an account with us.

We reserve the right to deny specific requests or partly fulfill some, as permitted or required by law. For example, if you request the deletion of personal information, we may retain certain personal information that we need to keep for legal purposes.

This Privacy Notice is accessible to consumers with disabilities. Please click here to access this Privacy Notice in an alternative downloadable format.

Appeals: If you are not satisfied with the outcome of your request and have the right to appeal the decision, we will outline our appeal process in our response to your request.

 
 
14. Changes to this Privacy Notice
Please note that we may modify or update this Privacy Notice occasionally, so please review it periodically. We may provide a revised Privacy Notice if material changes are made. Unless otherwise indicated, any changes to this Privacy Notice will apply immediately upon posting to the Site.
 
 

15. Contact Us

If you have any questions about our practices or this Privacy Notice, please contact us at support@ncvi.co.
ABOUT NCVI

NCVI: Natural Care, Valuable Insistence
NCVI was founded in 2009. NCVI has integrated scientific research, production and sales into one, relying on strong scientific research and development strength, research and development of a number of infant products with intellectual property rights.

Copyright © 2024 NCVI. All Rights Reserved.
Subscribe 
and register as a member
Be the first to receive our latest parenting advice, products, product innovations, and exclusive member coupons.

Category

Support

Help