The time frame of order delivery is divided into two parts:
Shipping Policy (US Only)
Free delivery for orders over US$24.99 before tax. US$4.99 will apply at check out for orders under US$24.99. For special regions (AK, HI, PR), additional shipping fee will apply at check out.
Shipping time
Processing time about 1 - 2 business days. Shipping time for 3-8 business days (excluding weekends and holidays). For rural locations, allow up to 20 business days. Shipping rates subject to change.
Ownership, Terms, and Risk
We will dispatch the order within one to two business days, EXCEPT your pre-order(s). Please make sure your address details are correct, as once the parcel is on its way, we cannot redirect it. It is your responsibility to check and verify.
Notes
Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
The shipping time does not include a 1-2 day processing period required to process your order from the date your order is placed and can take longer than the expected date due to an invalid address.
Check Your Order and Shipment
You can track your order after an email confirmation has been sent to you. You can easily check the order via the online tracking page. Normally if the orders have been shipped out (you have received the tracking number or your order status is completed), your orders cannot be canceled.
ABOUT NCVI
NCVI: Natural Care, Valuable Insistence NCVI was founded in 2009. NCVI has integrated scientific research, production and sales into one, relying on strong scientific research and development strength, research and development of a number of infant products with intellectual property rights.
